We are here to help!

Phone Support

Call us during business hours to discuss your issues.

In Australia 
0408 465 566
International 
+61 408 465 566


Monday – Thursday

9 am – 5 pm


Friday

9 am – 2 pm


Remote Connection

The TeamViewer QuickSupport module allows us to connect remotely to your computer. You must grant access for each new connection to ensure your security.


Save the TeamViewer QuickSupport module to your computer and launch the program. When you contact us to establish a connection, please provide our technician with the displayed ID and password.


Phonetic Alphabet to quote password:   


AAlpha

NNovember
BBravo
OOscar
CCharlie
PPapa
DDelta
QQuebec
EEcho
RRomeo
FFoxtrot
SSierra
GGolf
TTango
HHotel
UUniform
IIndia
VVictor
JJuliett
WWhiskey
KKilo
XX-Ray
LLima
YYankee
MMike
ZZulu






Help Desk

An active support subscription is required to access the IDACS Help Desk to create and manage support tickets, and to browse the self-help knowledgebase.